Customer Testimonials

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DealerRater Feb 8, 2024

Wade was very helpful and answered all my questions. He made the paperwork go much smoother than other dealerships I have dealt with. He was not pushy and tried to ensure we were satisfied. Would definitely use them again.

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DealerRater Jan 31, 2024

Very friendly and helpful attitude, prompt response to questions and concerns, and pleasant customer environment.

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DealerRater Jan 27, 2024

Wonderful service dept, had my car in and out in no time! Keep doing great things!

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DealerRater Jan 6, 2024

Taken care of from beginning to end!! Always have a pleasant experience when dealing with Blue Ridge.

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DealerRater Dec 31, 2023

Great salesman. Kerry makes sure the customer is satisfied with their overall purchase. Kerry is great at explaining the details of each sell. This is my second vehicle purchase through Kerry, and I recommend him highly to others interested in a nice vehicle.

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DealerRater Dec 30, 2023

Took the Ram 3500 in for a recall, After performing the recall there was an alarm for a turbo actuator. Scheduled service and repaired under the warranty and brought my truck back to life. Excellent job.

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DealerRater Dec 26, 2023

solid dealership, you can tell upon arrival that they are very customer oriented. Easy to work with and accommodating when trying to schedule appointments.

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DealerRater Dec 17, 2023

Thank you so much to all the staff and especially Clay Cantrell at Blue Ridge Auto helping us with the purchase of our Jeep. We will share our experience with everyone. You’ve gained a client for life.

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DealerRater Dec 11, 2023

As always the folk at the dealership were very friendly, polite and professional! I was late for my service appointment but the young lady in the service department got my truck in and the service done in a very timely manner! Have always had great customer service at this dealership!

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DealerRater Nov 25, 2023

They are by far the best cdjr in the area.I have always been treated very well by the staff as they are very nice and courteous I will go back again!

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DealerRater Nov 14, 2023

Wade and Dominic have been amazing to work with. We have bought multiple vehicles from them and have always been pleased!

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DealerRater Nov 10, 2023

Good people to deal with . Sales people are very accommodating. Nothing could have been better except price . LOL

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DealerRater Nov 7, 2023

Great experience all around. Very professional staff. Would make the drive and do business again.

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DealerRater Oct 18, 2023

All went smooth as usual. Every one was nice and helpful.I will continue to go to this dealership for my automotive needs

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DealerRater Oct 17, 2023

My latest experience with BRCDJ was a very pleasant one. The service staff was very professional and helpful as always. I would highly recommend this service department to anyone for all of your vehicles needs. Donna Hay

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DealerRater Oct 6, 2023

Tara is the BEST and she stays on top of things and has great communication skills!!

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DealerRater Oct 4, 2023

Work was done on time and the cost of the tires was good nice to be able to get this type service.

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DealerRater Sep 26, 2023

The people is great to work with and will do the better for you. Great

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DealerRater Sep 21, 2023

Great experience with everyone at the dealership. Very happy with my decision! Will be doing business with them again!

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DealerRater Sep 16, 2023

Cody was absolutely wonderful, he and his colleagues worked with me to make it possible for me to get my Jeep and everything went very smoothly. Blue Ridge CDJ was a great!

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DealerRater Sep 10, 2023

Great Service! Polite, quick and easy Service in which I would highly recommend for all.of your RAM needs!

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DealerRater Sep 8, 2023

My go to dealership from sales to service. Wade has stayed in touch even after the sell, which is very rare. I am and will continue to be a repeat customer because of Wade and the management team.

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DealerRater Sep 8, 2023

I’ve only purchased one vehicle through Blue Ridge (so far), but if it weren’t for Wade, that purchase wouldn’t have even happened. I say it all the time to friends and family; I’ll not deal with anyone else but Wade when it comes to making a new car purchase from here on out.

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DealerRater Sep 7, 2023

I buy all of my vehicles from here. Wade is the best. I can call him at anytime and he immediately answers and does everything that he can to help me. He has sold me 7 vehicles for my company because of his professionalism and dedication to the job that he does. I only have praises for this dealership and staff.

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DealerRater Sep 7, 2023

Really love everything about this dealership, to the punctuality as well as the politeness. Wade Arnold is a great salesman, and will really take care of your vehicle needs. If you want the best deal? Contact Wade.

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DealerRater Sep 6, 2023

Great to work with, answered all my questions , they were kind and courteous and very helpful

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DealerRater Sep 2, 2023

Tara, Alex, Donna, Tonya and Jason are all great to work with anytime I have had my Jeep to Blue Ridge for service!!

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DealerRater Aug 26, 2023

Very friendly and professional. Knowledgeable and answered every question. It felt like I was talking to family.

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DealerRater Aug 25, 2023

Blue ridge dodge has some good salesman that are very friendly and helpful to find and get what you want. I will be buying from them again in the future. Would definitely recommend to someone looking for a ram, dodge or a jeep thanks

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DealerRater Aug 25, 2023

Easy to set up service. Everyone does a very good job. Hunter helped me check in and told me everything they did on my Jeep. It was very fast having my service done. Thanks

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DealerRater Aug 17, 2023

Very good people to work with and all are very honest people to do business with

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DealerRater Aug 5, 2023

Great service, great people. They did exactly as they promised. I highly recommend Blue Ridge

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DealerRater Jul 30, 2023

Hunter did the service on my vehicle and I was very pleased with his attention to detail and how he brought things to my attention. I would use their services again. Bob

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DealerRater Jul 26, 2023

Friendly staff In service department. Usually fast and efficient. Treat the customer with respect. Keeps customers informed of problems or progress.

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DealerRater Jul 21, 2023

Best dealership around do a lot of trades my experience is blue ridge that’s why I keep going back highly recommend thank you

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DealerRater Jul 17, 2023

So far they have fixed the issues that have arisen. Economy is hurting everyone with prices.

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DealerRater Jul 14, 2023

Business like and professional, checked my vehicle for recalls. May have one unresolved Issue. Base diagnostic fee seems high

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DealerRater Jul 7, 2023

Professional, kind and welcoming place. No pressure, and very helpful. Would definitely and visit again!

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DealerRater Jul 6, 2023

My experience with Blue Ridge Chrysler has been great the past couple of years since I moved to this area. They have taken care of my Jeep very well. I’m extremely pleased with my service there.

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DealerRater Jun 18, 2023

Everyone is so nice welcoming and professional I love them they lookout for you greatly

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DealerRater Jun 16, 2023

Tire rotation and oil change was fast as and drama free. I did virtually nothing other than make the appointment and drive back and forth

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DealerRater Jun 14, 2023

Tara is the bomb diggity!!! She always goes above and beyond to make sure I'm taken care of!! Shout out to the whole service department!!

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DealerRater Jun 10, 2023

Cody was very helpful in helping my wife and I in completing our purchase of the vehicle we chose.

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DealerRater Jun 6, 2023

The requested service was done quickly and service representative was very professional and accommodating to the service of the vehicle.

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DealerRater Jun 1, 2023

Great atmosphere. Staff are very friendly and helpful. Service department gets you in and out quickly while doing quality work.

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DealerRater May 23, 2023

TRULY "ABOVE AND BEYOND" SERVICE! Thank you Ryan Carter and service team. We were traveling home to Fredericksburg when our vehicle notified that it was about to become inoperable. My husband needed to be back in D.C. to guide a group of disabled veterans for Project Healing Waters at 6:00 am the next morning. Ryan Carter and the service department found the part needed to fix the problem at another dealer and had us back on the road that same day. We are so grateful to these folks for really going out of their way to help two ...

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DealerRater May 6, 2023

I appreciate the price break on recent service when we had to wait a little longer than expected.

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DealerRater Apr 25, 2023

This dealership goes above and beyond. Kerry Cline our sells guy was so helpful,he explained so much . Everyone was phenomenal. They have called and texted since we brought our jeep to see how everything is going. If you are looking for someone that’s going to be up front with you go to to Bluerigde and ask for Kerry Cline and the staff. The are awesome!

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DealerRater Apr 15, 2023

They are friendly, on time with appointments and take their customer service to the top of there list awesome dealership

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DealerRater Mar 29, 2023

Blake is a nice guy he is helpful and thanks a lot of his customers

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DealerRater Mar 3, 2023

Dealership with a experienced service department.Great people who are very helpful and very polite and a joy to work with.

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DealerRater May 17, 2021

This dealership was fine. Clean waiting areas, and quite. No coffee was served in the waiting area. But had plenty of choices out of vending machines. Timely wait, but explained fully why it was taking a little longer. Given an explanation of needed service, and returned the vehicle shortly!

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DealerRater Apr 26, 2021

They are wonderful to work with. Staff is very efficient and very knowledgeable. The price of the vehicle was very reasonable. Recommend this dealership to anyone

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DealerRater Apr 22, 2021

I was in and out for service in what seemed a short time. The folks in the service area were very kind and helpful. I highly recommend this dealership. I will definitely come back for my next service visit.

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DealerRater Apr 21, 2021

It was a great experience. Everyone was down to earth and willing to help in anyway they could. I didn’t have to experience the age old UPSALE tactics most dealerships seem to rely one to cover overhead expenses. I commend and recommend them to other customers. Thank you Blue Ridge!

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DealerRater Apr 19, 2021

No hassle on repair work, explained what had been done to correct problem. Staff was courteous and accommodating. Information was useful to help avoid future issues.

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DealerRater Apr 19, 2021

Very courteous and fast turn around time Very knowledgeable about the make and model of my vehicle would highly recommend and will return in the future

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DealerRater Apr 15, 2021

Alex was a very good person to deal with at the dealership.Had four new tires put on, four wheel alignment very pleased with the work.

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DealerRater Apr 13, 2021

Friendly and prompt and and and and and and and and a a a a a a a a n n n n d d

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DealerRater Apr 13, 2021

Customer service was very helpful she helped me get a good deal on 3 oil and filter changes also tire rotation and other checks she is always very nice and courteous

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DealerRater Apr 5, 2021

Both Tyler in the service department and Ryan in sales were great to deal with. Instead of having my current Wrangler fixed, Ryan was able to find me a rubicon after a couple of days of searching, so shout out to him!

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DealerRater Apr 2, 2021

Excellent service! I unexpectedly needed to get my brakes inspected on short notice before going on a long trip. They were able to work it in the same day that I called and got me in and out quickly.

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DealerRater Mar 29, 2021

Easy to navigate website. Accurate information with realistic pictures. Awesome deal. Our salesman was knowledgeable, listened to our needs and helped us with all of the technology. Drove from Northern Ohio and couldn’t be happier.

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DealerRater Mar 28, 2021

I haven't bought a vehicle in over 15 years and Clay and the staff were amazing. I can not say enough great things about them. Outstanding!!!

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DealerRater Mar 28, 2021

A big thank you to Clay and the rest of the team for a very easy buying experience. I haven’t had to buy a car in over 10 years and you made it so easy. Again, THANK YOU!

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DealerRater Mar 23, 2021

Awesome service and people. Would recommend to anyone. Never had any issues with any service. Always asking about family or if I’ve had any vehicle issues

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DealerRater Mar 20, 2021

Blue Ridge Chrysler is the Best dealership to buy your new truck from. I cannot say enough positive things about their professional customer sales and services. Buying our new 2500 Ram truck couldn’t have been easier or more efficient! I highly recommend them.

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DealerRater Mar 17, 2021

Blue Ridge took excellent care of my vehicle.Alex was the service member who repaired and replaced a fuel filter and filter cap on a ram Cummins. He went out of his way to explain the work to my wife and took time to call me and answer my questions. I can’t say enough about today’s visit,

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DealerRater Mar 15, 2021

Loved them!! Great service ! Jimi worked with us very well! Not pushy and really a great all around guy ! The whole experience was great! Great people working there!

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DealerRater Mar 11, 2021

Good job checks car well advises of any needs they see and let you know before car leaves dealer. Have had car serviced at Blue ridge dodge jeep before. Very pleased

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DealerRater Mar 2, 2021

Jackie and the entire team at Blue Ridge made this the best vehicle purchase experience that I have ever had. I can’t say enough about their professionalism and customer service. I would definitely purchase another vehicle from them.

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DealerRater Feb 20, 2021

It was a pleasure to deal with Blake. He was most helpful and would be comfortable dealing with him again. He went over and aboard.

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DealerRater Feb 17, 2021

Excellent experience. Great customer service. Heath Addison went above and beyond to get us in a truck we loved. I would recommend Blue Ridge Automotive above other dealerships!

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DealerRater Feb 9, 2021

This is the greatest place to shop. Great people great prices. Jimmy Hall is outstanding. Will be back again to do business. Thank you very much

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DealerRater Feb 4, 2021

Great service Tyler was more than helpful and so was the Tech. Adam. They showed me the small problem and took care of it . I fill like I was treated great

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DealerRater Jan 20, 2021

Excellent service and professional service manager. I did not have any problems with the service and will return for future service. Also, the facility is well maintained.

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DealerRater Jan 18, 2021

The service department from the 'front" end folks to the guys or gals that work in the shop.... all do a very good job of taking care of me and the servicing of my RAM...... This truck is my first RAM brand.... and I have not regretted the choice in part because you still get taken care of after the push to sell you a vehicle is over. Good job folks!

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DealerRater Jan 15, 2021

Very pleased with the speed of the service. Nice customer waiting area. It would have been nice if the would vacume the interior as part of the service

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DealerRater Jan 8, 2021

Absolutely wonderful experience! Everyone was so positive and respectful. They gave me their undivided attention! They earned my business for life! Thank you so much!

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DealerRater Dec 31, 2020

The staff is very efficient and courteous and service is great and completed in a timely fashion. This dealer always gives thhe customer more than anticipated.

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DealerRater Dec 31, 2020

Jimi was great to work with and made my car buying experience outstanding and so easy. I will be sending friends and family to him!

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DealerRater Dec 23, 2020

I can't say enough to express how happy I am with my purchase experience yesterday at Blue Ridge CDR. I have been shopping for a new Jeep Gladiator on the internet and tried to do business with four dealerships in the past four months. Blake Sutherland and his sales management team bent over backward to make it happen. When I made my offer, on the internet I thought it was on a 2021 model, "my mistake". I realized this before signing the paperwork after driving to the dealership, told Blake I was sorry for wasting his time, and ...

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DealerRater Dec 23, 2020

Everyone was very helpful and my salesman Brian was very knowledgeable of their vehicles and I did not have to spend all day there. Thanks guys!

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DealerRater Dec 18, 2020

Channing was great. Awesome Job. Friendly staff. They do what they say they will. I drove from out of state past several dealers to Blue Ridge. Highly recommend.

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DealerRater Dec 17, 2020

Things where fast and easy and with pandemics everyone was wearing a mask. I felt safe and everyone spoke and was very friendly. I enjoyed my service trip.

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DealerRater Dec 16, 2020

I bought my Ram 1500 new here in 2015. I have always had it serviced here. The faces have changed through the years, but the service has always been excellent.

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DealerRater Dec 15, 2020

The service department is very friendly and efficient. A nice lounge is available for your short wait. Very pleased with my visit and would highly recommend

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DealerRater Dec 15, 2020

Excellent service and friendly people! All communication were friendly and helpful and recommendations were appreciated. Will definitely return for future services and sales when needed!

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DealerRater Dec 13, 2020

Love the dealership. Channing Adams is a wonderful salesman, and Dominic Nicastro a very good finance man. They were both friendly and helpful. They worked with us and got us a good deal on a jeep gladiator.

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DealerRater Dec 12, 2020

Great service but gotta go back cause my oil filler cap was broke during past service there and none in stock oh well that’s a Jeep for ya

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DealerRater Dec 12, 2020

Best experience buying a vehicle EVER! I definitely recommend this dealership to all and will use them for my next vehicle purchase in the future!

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DealerRater Dec 11, 2020

It was a great experience the staff was very helpful and easy going I really appreciate them and the service I received. Along with a very clean new facility.

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DealerRater Dec 11, 2020

Excellent customer service Thanks to Tyler ,Alex in the service department And my salesman Jackie have always had a great experience Thank you Brian Arnold

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DealerRater Dec 10, 2020

Just purchased a Jeep Renegade after researching dealerships on the internet. Received prompt replies thru email inquiries and promptly scheduled test drive using Covid precautions. Salesman very helpful and knowledgeable. Finance specialist was also excellent and gave great advice. Transaction was short and easy. Hopefully will have good service. Very pleased and highly recommend this dealership.

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DealerRater Dec 8, 2020

Prompt service! Both service associate and Finance Mgr handled additional questions I had about warranty/extended warranty. Fantastic customer focus!! The new facility is also very nice

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DealerRater Dec 5, 2020

I came here to get a state inspection. They were very friendly and the process was great very quick and easy. Seems like they have a great staff!

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