Customer Testimonials
Great experience with everyone at the dealership. Very happy with my decision! Will be doing business with them again!
Cody was absolutely wonderful, he and his colleagues worked with me to make it possible for me to get my Jeep and everything went very smoothly. Blue Ridge CDJ was a great!
Great Service! Polite, quick and easy Service in which I would highly recommend for all.of your RAM needs!
My go to dealership from sales to service. Wade has stayed in touch even after the sell, which is very rare. I am and will continue to be a repeat customer because of Wade and the management team.
I’ve only purchased one vehicle through Blue Ridge (so far), but if it weren’t for Wade, that purchase wouldn’t have even happened. I say it all the time to friends and family; I’ll not deal with anyone else but Wade when it comes to making a new car purchase from here on out.
I buy all of my vehicles from here. Wade is the best. I can call him at anytime and he immediately answers and does everything that he can to help me. He has sold me 7 vehicles for my company because of his professionalism and dedication to the job that he does. I only have praises for this dealership and staff.
Really love everything about this dealership, to the punctuality as well as the politeness. Wade Arnold is a great salesman, and will really take care of your vehicle needs. If you want the best deal? Contact Wade.
Great to work with, answered all my questions , they were kind and courteous and very helpful
Tara, Alex, Donna, Tonya and Jason are all great to work with anytime I have had my Jeep to Blue Ridge for service!!
Very friendly and professional. Knowledgeable and answered every question. It felt like I was talking to family.
Blue ridge dodge has some good salesman that are very friendly and helpful to find and get what you want. I will be buying from them again in the future. Would definitely recommend to someone looking for a ram, dodge or a jeep thanks
Easy to set up service. Everyone does a very good job. Hunter helped me check in and told me everything they did on my Jeep. It was very fast having my service done. Thanks
Very good people to work with and all are very honest people to do business with
Great service, great people. They did exactly as they promised. I highly recommend Blue Ridge
Hunter did the service on my vehicle and I was very pleased with his attention to detail and how he brought things to my attention. I would use their services again. Bob
Friendly staff In service department. Usually fast and efficient. Treat the customer with respect. Keeps customers informed of problems or progress.
Best dealership around do a lot of trades my experience is blue ridge that’s why I keep going back highly recommend thank you
So far they have fixed the issues that have arisen. Economy is hurting everyone with prices.
Business like and professional, checked my vehicle for recalls. May have one unresolved Issue. Base diagnostic fee seems high
Professional, kind and welcoming place. No pressure, and very helpful. Would definitely and visit again!
My experience with Blue Ridge Chrysler has been great the past couple of years since I moved to this area. They have taken care of my Jeep very well. I’m extremely pleased with my service there.
Everyone is so nice welcoming and professional I love them they lookout for you greatly
Tire rotation and oil change was fast as and drama free. I did virtually nothing other than make the appointment and drive back and forth
Tara is the bomb diggity!!! She always goes above and beyond to make sure I'm taken care of!! Shout out to the whole service department!!
Cody was very helpful in helping my wife and I in completing our purchase of the vehicle we chose.
The requested service was done quickly and service representative was very professional and accommodating to the service of the vehicle.
Great atmosphere. Staff are very friendly and helpful. Service department gets you in and out quickly while doing quality work.
TRULY "ABOVE AND BEYOND" SERVICE! Thank you Ryan Carter and service team. We were traveling home to Fredericksburg when our vehicle notified that it was about to become inoperable. My husband needed to be back in D.C. to guide a group of disabled veterans for Project Healing Waters at 6:00 am the next morning. Ryan Carter and the service department found the part needed to fix the problem at another dealer and had us back on the road that same day. We are so grateful to these folks for really going out of their way to help two ...
I appreciate the price break on recent service when we had to wait a little longer than expected.
This dealership goes above and beyond. Kerry Cline our sells guy was so helpful,he explained so much . Everyone was phenomenal. They have called and texted since we brought our jeep to see how everything is going. If you are looking for someone that’s going to be up front with you go to to Bluerigde and ask for Kerry Cline and the staff. The are awesome!
They are friendly, on time with appointments and take their customer service to the top of there list awesome dealership
Blake is a nice guy he is helpful and thanks a lot of his customers
Dealership with a experienced service department.Great people who are very helpful and very polite and a joy to work with.
This dealership was fine. Clean waiting areas, and quite. No coffee was served in the waiting area. But had plenty of choices out of vending machines. Timely wait, but explained fully why it was taking a little longer. Given an explanation of needed service, and returned the vehicle shortly!
They are wonderful to work with. Staff is very efficient and very knowledgeable. The price of the vehicle was very reasonable. Recommend this dealership to anyone
I was in and out for service in what seemed a short time. The folks in the service area were very kind and helpful. I highly recommend this dealership. I will definitely come back for my next service visit.
It was a great experience. Everyone was down to earth and willing to help in anyway they could. I didn’t have to experience the age old UPSALE tactics most dealerships seem to rely one to cover overhead expenses. I commend and recommend them to other customers. Thank you Blue Ridge!
No hassle on repair work, explained what had been done to correct problem. Staff was courteous and accommodating. Information was useful to help avoid future issues.
Very courteous and fast turn around time Very knowledgeable about the make and model of my vehicle would highly recommend and will return in the future
Alex was a very good person to deal with at the dealership.Had four new tires put on, four wheel alignment very pleased with the work.
Friendly and prompt and and and and and and and and a a a a a a a a n n n n d d
Customer service was very helpful she helped me get a good deal on 3 oil and filter changes also tire rotation and other checks she is always very nice and courteous
Both Tyler in the service department and Ryan in sales were great to deal with. Instead of having my current Wrangler fixed, Ryan was able to find me a rubicon after a couple of days of searching, so shout out to him!
Excellent service! I unexpectedly needed to get my brakes inspected on short notice before going on a long trip. They were able to work it in the same day that I called and got me in and out quickly.
Easy to navigate website. Accurate information with realistic pictures. Awesome deal. Our salesman was knowledgeable, listened to our needs and helped us with all of the technology. Drove from Northern Ohio and couldn’t be happier.
I haven't bought a vehicle in over 15 years and Clay and the staff were amazing. I can not say enough great things about them. Outstanding!!!
A big thank you to Clay and the rest of the team for a very easy buying experience. I haven’t had to buy a car in over 10 years and you made it so easy. Again, THANK YOU!
Awesome service and people. Would recommend to anyone. Never had any issues with any service. Always asking about family or if I’ve had any vehicle issues
Blue Ridge Chrysler is the Best dealership to buy your new truck from. I cannot say enough positive things about their professional customer sales and services. Buying our new 2500 Ram truck couldn’t have been easier or more efficient! I highly recommend them.
Blue Ridge took excellent care of my vehicle.Alex was the service member who repaired and replaced a fuel filter and filter cap on a ram Cummins. He went out of his way to explain the work to my wife and took time to call me and answer my questions. I can’t say enough about today’s visit,
Loved them!! Great service ! Jimi worked with us very well! Not pushy and really a great all around guy ! The whole experience was great! Great people working there!
Good job checks car well advises of any needs they see and let you know before car leaves dealer. Have had car serviced at Blue ridge dodge jeep before. Very pleased
Jackie and the entire team at Blue Ridge made this the best vehicle purchase experience that I have ever had. I can’t say enough about their professionalism and customer service. I would definitely purchase another vehicle from them.
It was a pleasure to deal with Blake. He was most helpful and would be comfortable dealing with him again. He went over and aboard.
Excellent experience. Great customer service. Heath Addison went above and beyond to get us in a truck we loved. I would recommend Blue Ridge Automotive above other dealerships!
This is the greatest place to shop. Great people great prices. Jimmy Hall is outstanding. Will be back again to do business. Thank you very much
Great service Tyler was more than helpful and so was the Tech. Adam. They showed me the small problem and took care of it . I fill like I was treated great
Excellent service and professional service manager. I did not have any problems with the service and will return for future service. Also, the facility is well maintained.
The service department from the 'front" end folks to the guys or gals that work in the shop.... all do a very good job of taking care of me and the servicing of my RAM...... This truck is my first RAM brand.... and I have not regretted the choice in part because you still get taken care of after the push to sell you a vehicle is over. Good job folks!
Very pleased with the speed of the service. Nice customer waiting area. It would have been nice if the would vacume the interior as part of the service
Absolutely wonderful experience! Everyone was so positive and respectful. They gave me their undivided attention! They earned my business for life! Thank you so much!
The staff is very efficient and courteous and service is great and completed in a timely fashion. This dealer always gives thhe customer more than anticipated.
Jimi was great to work with and made my car buying experience outstanding and so easy. I will be sending friends and family to him!
I can't say enough to express how happy I am with my purchase experience yesterday at Blue Ridge CDR. I have been shopping for a new Jeep Gladiator on the internet and tried to do business with four dealerships in the past four months. Blake Sutherland and his sales management team bent over backward to make it happen. When I made my offer, on the internet I thought it was on a 2021 model, "my mistake". I realized this before signing the paperwork after driving to the dealership, told Blake I was sorry for wasting his time, and ...
Everyone was very helpful and my salesman Brian was very knowledgeable of their vehicles and I did not have to spend all day there. Thanks guys!
Channing was great. Awesome Job. Friendly staff. They do what they say they will. I drove from out of state past several dealers to Blue Ridge. Highly recommend.
Things where fast and easy and with pandemics everyone was wearing a mask. I felt safe and everyone spoke and was very friendly. I enjoyed my service trip.
I bought my Ram 1500 new here in 2015. I have always had it serviced here. The faces have changed through the years, but the service has always been excellent.
The service department is very friendly and efficient. A nice lounge is available for your short wait. Very pleased with my visit and would highly recommend
Excellent service and friendly people! All communication were friendly and helpful and recommendations were appreciated. Will definitely return for future services and sales when needed!
Love the dealership. Channing Adams is a wonderful salesman, and Dominic Nicastro a very good finance man. They were both friendly and helpful. They worked with us and got us a good deal on a jeep gladiator.
Great service but gotta go back cause my oil filler cap was broke during past service there and none in stock oh well that’s a Jeep for ya
Best experience buying a vehicle EVER! I definitely recommend this dealership to all and will use them for my next vehicle purchase in the future!
It was a great experience the staff was very helpful and easy going I really appreciate them and the service I received. Along with a very clean new facility.
Excellent customer service Thanks to Tyler ,Alex in the service department And my salesman Jackie have always had a great experience Thank you Brian Arnold
Just purchased a Jeep Renegade after researching dealerships on the internet. Received prompt replies thru email inquiries and promptly scheduled test drive using Covid precautions. Salesman very helpful and knowledgeable. Finance specialist was also excellent and gave great advice. Transaction was short and easy. Hopefully will have good service. Very pleased and highly recommend this dealership.
Prompt service! Both service associate and Finance Mgr handled additional questions I had about warranty/extended warranty. Fantastic customer focus!! The new facility is also very nice
Like most people going to the dealership can be a headache. When you pull up and they flock to you like seagulls on food. Not here, I was surprised to actually have a single guy walk up and great me like I was a normal person. Told him what I was looking for and what I wanted to spend. He pointed me in the directing of the cars I wanted. Pointed out the deals and a great suv that I really liked. First one I test drove and the one I picked. So he was extremely patient as I looked ...
I came here to get a state inspection. They were very friendly and the process was great very quick and easy. Seems like they have a great staff!
Always great, friendly service. I didn’t purchase my keep here, but prefer this dealership because of their friendly, quality service. I just drive in and I’m out in less than an hour.
Fantastic service and extremely friendly staff! Best in SWVA! The entire team is always great to work with...buying, selling or servicing! DRIVE WITH RYAN
Went there for oil change on a Nissan. It was busy, three cars ahead of me, but they got me out when they said they would. Waiting area is comfortable, even with the social distancing of 2020. Good job all around.
Service department was very helpful and kept me informed during the process. They took care of calling the dealership where I purchased my truck and contacting the warranty company.
Service was great. Would love for it to be done a little faster. Maybe be able to schedule a day and time if possible. Great service all things considered
Very friendly and will do anything they can for you! Went above and beyond to get the truck I wanted ready for me! Excellent service from start to finish!
Heath was extremely helpful and courteous. He definitely made it an easy and stress-free car buying experience. We are thrilled with our new car!
They are close to home,always nice,and ready to help. Clean waiting facilities, and they get the job done right, and in a timely manner.
Great service! Very easy to work with...very helpful but not pushy. Will definitely go back when they find the jeep I’m looking for.
I was pleasantly surprised when my oil change was completed without being told I had a major problem. Every time I had service done elsewhere they were finding expensive problems. They were covered under my extended warranty but still suspicious that my vehicle never indicated problems. I appreciate your honesty. I didn’t feel like someone was just trying to make a few extra bucks off me.
I want to give Ashley and Channing a shout-out and say thanks for taking care of my wife and I on the 2020 Dodge Durango gt. We were very happy with the purchase and we were also treated like a customer and not pushed into a vehicle we didn't want.
You're able to go online and schedule service appointments and even offer service department on Saturday's. They were very easy to deal with as well when we bought our car from them.
Anna helped us out and she was very polite and great to work with. By far the best experience I’ve had! I’ll definitely be back!
Bought here a few times. Didn't have what I was looking for originally. Told them what I wanted and what I could go without and they found exactly what I was looking for.
Always available when convenient for me always eager to make the visit as pleasant as possible willing to provide a ride or loaner if needed
Friendly service, very helpful in helping to pick out what I liked and could afford. Efficient on time. Quick and easy. Well prepared service. Will be shopping here again.
Very nice experience. Everyone I had contact with was extremely helpful and friendly. I will definitely be back if I need anything else in the future